Boomtown Box - Faq

Have questions? We've got answers.

How does re-billing work?

We're a monthly subscription: That means you are re-billed every month, unless you a purchase a one time item. Re-billing occurs always after you receive your box (Usually around the 30th)

Where and how do you ship?

Boomtown Box ships via USPS, which is delivered to all US States, Territories, and APO addresses.

How can I cancel my subscription and/or receive a refund?

If you ever need to close your subscription, you can cancel anytime by logging onto your account and following the necessary steps, or emailing us.

In order to receive a refund, you must request one before your box has shipped. Unfortunately, we are unable to provide refunds for boxes that have shipped. You may receive a refund for an order any time before shipment.